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Our Help Center is designed with you in mind, to find and get answers quickly. Please feel free to reach out with any questions in mind. 👋

How can

we assist you?

  • Absolutely. If you'd like to test it you can go to www.novaecho.ai and test Nova Echo AI on our home page!

  • There are many use cases for Nova Echo AI!

    Here are some:

    • Initial Customer Introductions

    • Extracting Customer Profile Data

    • Presenting Company Overview

    • Routing Customer Inquiries

    • Answering Customer FAQs

    • Qualifying Customers

    • Presenting Products and Services

    • Presenting Pricing Proposals

    • Overcoming Customer Objections

    • Scheduling Appointments

    • Sending Content

    • Presenting Purchase Processes

    • Presenting Company Policies

    • Post Purchase Followups

    • Onboarding Customers

    • Customer Support Inquiries

    • Customer Complaint Resolution

    • Customer Offboarding

    ​

  • The AI will not perform any tasks that you do not permit it to complete before-hand. This means that if someone instructs the AI to do something that you have not previously set-up, the AI will not do it.

  • One Nova Echo agent can be on hundreds or even thousands of calls simultaneously which allows only one Nova Echo AI agent to replace thousands of human reps.

  • Certainly! By incorporating variables into your communication, you not only personalize the conversation for each individual but also create a more dynamic and engaging interaction. This tailored approach allows you to address the unique needs, preferences, and circumstances of every person you engage with, fostering a sense of connection and relevance in your interactions.

  • Nova Echo AI works great with the following 38 languages:
     

    1. English

    2. Spanish

    3. Multilingual (Spanish + English)

    4. German

    5. German (Switzerland)

    6. Hindi

    7. Portuguese

    8. French

    9. French (Canada)

    10. Dutch

    11. Indonesian

    12. Italian

    13. Japanese

    14. Korean

    15. Bulgarian

    16. Catalan

    17. Chinese (Mandarine)

    18. Chinese (Cantonese)

    19. Czech

    20. Danish

    21. Estonian

    22. Finnish

    23. Flemish

    24. Greek

    25. Hungarian

    26. Latvian

    27. Lithuanian

    28. Malay

    29. Norwegian

    30. Polish

    31. Romanian

    32. Russian

    33. Slovak

    34. Swedish

    35. Thai

    36. Turkish

    37. Ukranian

    38. Vietnamese

  • Absolutely! Nova Echo is not just a robot; it's an AI, deeply integrated with the vast expanse of the internet. This means that it can access and process information from a multitude of sources, enabling it to provide comprehensive and insightful answers to any question posed by you or your potential customers, even if those questions were not explicitly included in the pre-programmed script.

  • THIS IS NOT LEGAL ADVICE:

    ​

    From our understanding, as long as you call other businesses or leads that have opt-in, you are compliant with all regulations for outbound calls. There are not regulations for inbound calls at this time.

  • Rest assured, we offer a HIPAA-compliant option to safeguard your sensitive information. We prioritize security and adhere to strict data protection regulations to ensure your data remains confidential.

  • Nova Echo could replace your setters but we strongly recommend keeping everyone on your team and using Nova Echo to augment their work to boost your cash flow instead of keeping your cash flow the same while cutting costs by firing people.

  • One Nova Echo agent can be on hundreds calls simultaneously, allowing it to make over 100,000 calls per hour!

  • Nova Echo's AI is remarkably adept at deciphering various accents, regardless of their intensity. It seamlessly navigates through thick accents and colloquialisms, ensuring that no customer is left feeling unheard or misunderstood.

  • Nova is derived from "novus" meaning "new". It is also a term that refers to a bright star that has appeared suddenly.

    Echo signifies the spreading of a substance. It also refers to sound and voice. Voice and sound are a big part of our business since we are one of the leading conversational voice AI companies. 

    ​

    Nova Echo is something new and bright that appeared out of seemingly nowhere and that is now spreading across the world through the voice of it's users and affiliate partners.

  • We offer a comprehensive suite of tools and services to assist you in seamlessly incorporating conversational AI into your business operations, enabling you to enhance efficiency, optimize productivity, and streamline processes, ultimately saving you time and money.

  • We either give you all the knowledge, resources, and technology you need or if you choose, we can complete the entire setup process first you at a premium. 

  • We do this because our mission is to completely automate businesses, allowing people the money and time freedom to live the life of their dreams. We think the first and biggest step in that journey is conversational AI technology with voice AI at the forefront.

Increased Efficiency

Through scripting and outbound to “interested” prospects, the Ai can do the initial pre-qualification to get the prospects to the next stage.

All in one CRM!

Everything you need for CRM is in one place, and customer information is seamlessly tracked and stored, including interactions through SMS, email, and calls.

38 Languages

Communication barriers can hinder sales. Nova Echo knows 38 languages and is constantly improving Data Security

Book a Discovery Call!

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